Tuesday, March 6, 2012

Locked Out of Track-It! Admin Console

Great! The only one in with admin privileges on Track-It! is no longer with the company. If you have access to the server and the Track-It! MS SQL database you're in luck.

  • Log into the Track-It! server and fire up the MS SQL Management Studio

  • Drill down under "Server" > Databases > TRACKITX > Tables

  • Find dbo.STAF, right-click and choose Open Table

  • Choose a username you wish to give administrative access to, scroll to the right to the SECPOLICYID column and change the entry to the number 2.

  • Close the table and Management Studio.

  • Log out of Track-It! and back in, now you have access to the Administration Console.

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