Paychex Preview Upgrade to Mapped Drive
This was actually too simple, but unless you speak with support, how is one to know?
I was recently tasked with upgrading a server installation of Paychex Preview software, which according to documentation cannot be done on the host server, it has to be upgraded from one of the workstations via mapped drive. It seemed simple enough, [...]
Google Website Backup
Google offers a lot of things, and I mean a lot, but this isn’t really one of them. And yet, in a fashion they do.
A good friend of mine recently lost a rather good blog post due to a server issue (it was on a Linux box, so I’m not sure how that could ever happen [...]
Eee PC 2.00 GB (767 MB usable)
Today there was a curious case where someone’s Windows 7 Eee PC had 2 GB of RAM, which the operating system was aware of, but only listed as 767 MB available for use.
It turns out that if the Boot Booster is enabled in the BIOS, it limits the amount of usable RAM. To fix this, press [...]
HP tc4400 and Windows 7 Boot Failure
I’ve been using an HP tc4400 Tablet PC with Windows Vista for quite some time now and thought it was about time I started using Windows 7 for work and not just home.
Don’t get me wrong, I do like Vista (I think I may be only one of eight people), but as an IT professional [...]
Vista – Configuring Updates Step 3 of 3 — 0% Complete
Last Friday I came upon a frustrating problem with a Windows Vista system that had applied updates during shutdown, but could not finish the process. This resulted in many reboots and an unusable computer; too bad it held the company’s only copy of QuickBooks.
Typically the simplest fix is to boot from the Vista install media and [...]
Network Printer Offline
Yesterday I was at a client site where everyone prints directly to the printers, rather than sharing via a print server. One of the PCs kept showing a printer as offline, even though everyone else was printing to it. From the PC you could ping the printer and even browse to the builtin web server [...]
Omnibook BIOS Reset
A good friend gave me an old HP Omnibook of his, which was used by a former employee and he hadn’t used it in well over a year. It turned out to have a BIOS password, which he didn’t know.
I thought I was in for some laptop disassembly to remove the CMOS battery or change a jumper; perhaps even worse, to [...]
Service ‘MSExchangeTransport’ failed
A few months ago I had an Exchange Server 2007 install stop cold, caughing up this error:
Error:
Service ‘MSExchangeTransport’ failed to reach status ‘Running’ on this server.
Apparently if you disable IPv6 on a Windows Server 2008 the error will occur. Not to be picky, but how many networks are actually using IPv6 and why is it installed by [...]
What kind of file is that?
Many of us have experienced the annoyance of receiving a file that we don’t have the appropriate software to view or in a format we do not know or recognize, e.g., “What is a .xxe file and how do I open it?”
(Disclaimer: Make sure you have up to date virus scan and check with the sender [...]
Control Panel Applets from Command Line
One of my customers doesn’t allow user accounts to be in the local Administrators group, something I wish more companies would do. In fact over 90% of infections could be stopped by not logging in as an administrator; but I’ll save that “soapbox” topic for another post.
Many times I need to change settings or install/remove [...]