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	<title>Sys Admin Tales &#187; General</title>
	<atom:link href="http://www.meltivore.com/category/general/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.meltivore.com</link>
	<description>The endless search for the Any key</description>
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		<title>Firing a SysAdmin</title>
		<link>http://www.meltivore.com/2012/firing-a-sysadmin/</link>
		<comments>http://www.meltivore.com/2012/firing-a-sysadmin/#comments</comments>
		<pubDate>Wed, 25 Jan 2012 18:01:48 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Troubleshooting]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=827</guid>
		<description><![CDATA[Recently I had to replace an IT guy who&#8217;d gone off the rails. Something odd about this profession seems to cause an unusually high number of them (say, compared to other engineers) to drop off the radar and partially or completely disappear. It usually happens in one of two ways, they start with sporadic attendance, [...]]]></description>
			<content:encoded><![CDATA[<p>Recently I had to replace an IT guy who&#8217;d gone off the rails. Something odd about this profession seems to cause an unusually high number of them (say, compared to other engineers) to drop off the radar and partially or completely disappear. It usually happens in one of two ways, they start with sporadic attendance, rarely answering phone calls and e-mail, then completely disappearing, or just the latter and they entirely stop all communications, possibly even leaving the area. Hard to say if it&#8217;s something psychologically different with SysAdmins (we can be quite an odd bunch) or if it&#8217;s the pressure and culture that spawns the flight response&#8230;</p>
<p>I&#8217;ve tried endless searches on &#8220;firing a sysadmin&#8221;, &#8220;locking out an IT guy&#8221;, etc., but nothing useful. So, I&#8217;ve compiled a list of things to examine when an IT guy goes AWOL and you need to lock them out, reclaim logins and check for holes.</p>
<ul>
<li>Firewall passwords &amp; rules</li>
<li>Router logins</li>
<li>Switch logins</li>
<li>VPN server login &amp; configuration</li>
<li>Domain Admin/root password</li>
<li>Group Membership (Domain Admins, Schema Admins, Enterprise Admins, Built-in administrators, Exchange admins, root, wheel, etc.)</li>
<li>Other domain admin accounts</li>
<li>Service accounts (check Services logon list)</li>
<li>User accounts (every employee should change password)</li>
<li>Local admin accounts on client systems</li>
<li>Hosting/DNS/Domain Name Services passwords
<ul>
<li>Web hosting logins</li>
<li>Registrar logins and contacts</li>
<li>Managed DNS</li>
</ul>
</li>
<li>Exchange/mail servers
<ul>
<li>Mailbox forwarding</li>
<li>Routing groups</li>
<li>Hosted spam filtering</li>
</ul>
</li>
<li>MS SQL/database accounts</li>
<li>Auto-logins, i.e. kiosk systems</li>
<li>Examine startup scripts and group policy</li>
<li>Examine scheduled tasks, at or cron jobs</li>
<li>Change wireless security key</li>
<li>Change remote access accounts, i.e. GoToMeeting, TeamViewer, etc.</li>
<li>Update 3rd party software passwords, i.e. anti-virus, backup, etc.</li>
<li>Update 3rd party hosted software, i.e. Amazon S3, Salesforce, etc.</li>
<li>Change vendor logins, i.e. CDW, Dell, Microsoft, Tigerdirect, etc.</li>
<li>Remote system logins/wireless</li>
<li>Check systems in the field for items above</li>
<li>Check for keyloggers on all systems</li>
<li>Phone system accounts and logins
<ul>
<li>Change all voice mail pins</li>
</ul>
</li>
<li>Update building alarm security codes
<ul>
<li>Contact for alarm company if the person is on the access list</li>
</ul>
</li>
<li>Update access information/logins at colocation facilities</li>
</ul>
<p>That&#8217;s what I came up with so far for a Windows-centric network. Anything you can add?</p>
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		<title>Software in my Binder</title>
		<link>http://www.meltivore.com/2011/software-in-my-binder/</link>
		<comments>http://www.meltivore.com/2011/software-in-my-binder/#comments</comments>
		<pubDate>Fri, 09 Dec 2011 07:19:40 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Utilities]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=752</guid>
		<description><![CDATA[Earlier this year I covered what items I carry in my backpack, this time it&#8217;s about what software I carry in my soft-sided TechNet folder. Of course there&#8217;s the usual operating system and application disks, but there are a number of rescue and utility disks as well&#8230; Operating Systems and Applications Windows 2000, XP, Vista, 7, 2003 [...]]]></description>
			<content:encoded><![CDATA[<p>Earlier this year I covered what items I carry in my <a title="Old Backpack Post" href="http://www.meltivore.com/2010/whats-in-my-backpack/" target="_blank">backpack</a>, this time it&#8217;s about what software I carry in my soft-sided TechNet folder. Of course there&#8217;s the usual operating system and application disks, but there are a number of rescue and utility disks as well&#8230;</p>
<p>Operating Systems and Applications</p>
<ul>
<li>Windows 2000, XP, Vista, 7, 2003 R2, 2008, 2008 R2 (32 &amp; 64-bit versions)</li>
<li>Office 2003, 2007 &amp; 2010 (all 32-bit)</li>
<li><a title="CentOS" href="http://www.centos.org/" target="_blank">CentOS</a> 6.2 (64-bit)</li>
<li><a title="Fedora Project" href="http://fedoraproject.org/" target="_blank">Fedora</a> 16 (64-bit)</li>
<li><a title="Ubuntu Linux" href="http://www.ubuntu.com/" target="_blank">Ubuntu</a> 11.10 (64-bit)</li>
<li><a title="Knoppix" href="http://www.knoppix.net/" target="_blank">Knoppix</a> &#8211; Live Linux boot disk</li>
<li><a title="VMware ESXi" href="http://www.vmware.com/products/vsphere-hypervisor/overview.html" target="_blank">VMware ESXi</a> 5.0 (64-bit)</li>
<li>DVD with Windows and Office Service Packs</li>
</ul>
<p>Rescue and Utilities</p>
<ul>
<li>Acronis <a title="Acronis True Image" href="http://www.acronis.com/homecomputing/products/trueimage/" target="_blank">True Image</a> &amp; <a title="Acronis Disk Director" href="http://www.acronis.com/homecomputing/products/diskdirector/" target="_blank">Disk Director</a> - Disk imaging and partition management</li>
<li><a title="GRC SpinRite" href="http://www.grc.com/spinrite.htm" target="_blank">SpinRite</a> - Attempts to fix hard drive issues</li>
<li><a title="DBAN" href="http://www.dban.org/" target="_blank">Darik&#8217;s Boot and Nuke</a> - Securely wipe hard drives</li>
<li><a title="Symantec Ghost" href="http://www.symantec.com/themes/theme.jsp?themeid=ghost" target="_blank">Ghost</a> - Disk imaging</li>
<li><a title="What is Windows PE" href="http://technet.microsoft.com/en-us/library/cc766093(WS.10).aspx" target="_blank">WinPE</a> - Windows Preinstallation Environment</li>
</ul>
<p>Anything you like or recommend (preferably free)?</p>
]]></content:encoded>
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		<title>Function Keys at the Command Prompt</title>
		<link>http://www.meltivore.com/2011/function-keys-at-the-command-prompt/</link>
		<comments>http://www.meltivore.com/2011/function-keys-at-the-command-prompt/#comments</comments>
		<pubDate>Wed, 25 May 2011 00:27:22 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=521</guid>
		<description><![CDATA[This is sort of a noob post, but I&#8217;d forgotten about these, even though I use the command prompt almost hourly at work. With a cmd shell open: Press     To Get F1           Last command displayed one letter at a time F3           Repeat last command F5           Displays the last commands one-by-one F7           Displays the command history F8           Cycles [...]]]></description>
			<content:encoded><![CDATA[<p>This is sort of a noob post, but I&#8217;d forgotten about these, even though I use the command prompt almost hourly at work.</p>
<p>With a cmd shell open:</p>
<p>Press     To Get<br />
F1           Last command displayed one letter at a time<br />
F3           Repeat last command<br />
F5           Displays the last commands one-by-one<br />
F7           Displays the command history<br />
F8           Cycles through the last commands, typing a character or two will cause it to match the prefix</p>
<p>There are a couple more, but they don&#8217;t always respond correctly and IMHO are less useful.</p>
]]></content:encoded>
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		<title>Microsoft Case Studies</title>
		<link>http://www.meltivore.com/2011/microsoft-case-studies/</link>
		<comments>http://www.meltivore.com/2011/microsoft-case-studies/#comments</comments>
		<pubDate>Tue, 19 Apr 2011 00:51:57 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Websites]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=495</guid>
		<description><![CDATA[Need that extra push to get a budget approved. Perhaps you need ammo to bring into fruition (or shoot down) the latest whim of those in executive row. Microsoft Case Studies may have your answer. Divided by Industry, Business Need, IT Issue, etc., with searchable fields as expected, there is a good amount of video and downloadable [...]]]></description>
			<content:encoded><![CDATA[<p>Need that extra push to get a budget approved. Perhaps you need ammo to bring into fruition (or shoot down) the latest whim of those in executive row. <a title="MS Case Studies" href="http://www.microsoft.com/casestudies" target="_blank">Microsoft Case Studies</a> may have your answer.</p>
<p>Divided by Industry, Business Need, IT Issue, etc., with searchable fields as expected, there is a good amount of video and downloadable content to help make or break a case.</p>
]]></content:encoded>
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		<title>Google Website Backup</title>
		<link>http://www.meltivore.com/2010/google-website-backup/</link>
		<comments>http://www.meltivore.com/2010/google-website-backup/#comments</comments>
		<pubDate>Sat, 24 Jul 2010 21:53:24 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Troubleshooting]]></category>
		<category><![CDATA[Websites]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=449</guid>
		<description><![CDATA[Google offers a lot of things, and I mean a lot, but this isn&#8217;t really one of them. And yet, in a fashion they do. A good friend of mine recently lost a rather good blog post due to a server issue (it was on a Linux box, so I&#8217;m not sure how that could ever [...]]]></description>
			<content:encoded><![CDATA[<p>Google offers a lot of things, and I mean <a title="Great Googly Moogly" href="http://www.google.com/intl/en/options/" target="_blank">a lot</a>, but this isn&#8217;t really one of them. And yet, in a fashion they do.</p>
<p>A good friend of mine recently lost a rather good blog post due to a server issue (it was on a <a title="Linux is better" href="http://www.whylinuxisbetter.net/" target="_blank">Linux</a> box, so I&#8217;m not sure how that could ever happen ;^) and there wasn&#8217;t a backup.</p>
<p>In a moment of brilliance (or just a misfiring synapse) I suggested he do a Google search for his lost post and see if they had a cached version of it. And low and behold, they did, crisis averted. If I could come up with great ideas like this more often, having a job would be unnecessary :)</p>
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		<item>
		<title>Amusing Computer Quotes, Part II</title>
		<link>http://www.meltivore.com/2009/amusing-computer-quotes-part-ii/</link>
		<comments>http://www.meltivore.com/2009/amusing-computer-quotes-part-ii/#comments</comments>
		<pubDate>Sun, 11 Oct 2009 23:27:12 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=388</guid>
		<description><![CDATA[Enjoy&#8230; &#8220;The most likely way for the world to be destroyed, most experts agree, is by accident. That&#8217;s where we come in; we&#8217;re computer professionals. We cause accidents.&#8221; - Nathaniel Borenstein &#8220;The great thing about a computer notebook is that no matter how much you stuff into it, it doesn&#8217;t get bigger or heavier.&#8221; - [...]]]></description>
			<content:encoded><![CDATA[<p>Enjoy&#8230;</p>
<p>&#8220;The most likely way for the world to be destroyed, most experts agree, is by accident. That&#8217;s where we come in; we&#8217;re computer professionals. We cause accidents.&#8221;<br />
- Nathaniel Borenstein</p>
<p>&#8220;The great thing about a computer notebook is that no matter how much you stuff into it, it doesn&#8217;t get bigger or heavier.&#8221;<br />
- Bill Gates</p>
<p>&#8220;In all large corporations, there is a pervasive fear that someone, somewhere is having fun with a computer on company time. Networks help alleviate that fear.&#8221;<br />
- John C. Dvorak</p>
<p>&#8220;After growing wildly for years, the field of computing appears to be reaching its infancy.&#8221;<br />
- John Pierce</p>
<p>&#8220;Programmer &#8211; an organism that turns coffee into software.&#8221;<br />
- Unknown</p>
]]></content:encoded>
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		<title>Verizon Survey &#8211; Not!</title>
		<link>http://www.meltivore.com/2009/verizon-survey-not/</link>
		<comments>http://www.meltivore.com/2009/verizon-survey-not/#comments</comments>
		<pubDate>Thu, 30 Jul 2009 18:23:00 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=348</guid>
		<description><![CDATA[Five days after I switched to AT&#38;T, I received an e-mail from Verizon with the request: &#8220;Please tell us how we can improve&#8221;. I thought I would let them know they might try having a better selection of smart phones (sorry, 19 different flavors of Blackberry only count as one), letting customers know when more [...]]]></description>
			<content:encoded><![CDATA[<p>Five days after I switched to AT&amp;T, I received an e-mail from Verizon with the request: &#8220;Please tell us how we can improve&#8221;.</p>
<p>I thought I would let them know they might try having a better selection of smart phones (sorry, 19 different flavors of Blackberry only count as one), letting customers know when more suitable plans/pricing is available and how about the ability to use unlocked, non-Verizon approved, phones.</p>
<p>But when I clicked on the survey link in the e-mail I got this:</p>
<div class="mceTemp">
<div id="attachment_357" class="wp-caption alignnone" style="width: 160px"><a title="No Survey!" href="http://www.meltivore.com/wp-content/uploads/2009/07/verizon_500_error.jpg" target="_blank"><img class="size-thumbnail wp-image-357" title="verizon_500_error" src="http://www.meltivore.com/wp-content/uploads/2009/07/verizon_500_error-150x150.jpg" alt="No Survey for You!" width="150" height="150" /></a><p class="wp-caption-text">No Survey for You!</p></div>
</div>
<p>I guess they really don&#8217;t want to know what I think they can do to improve&#8230;</p>
]]></content:encoded>
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		<title>Out of Band Windows Update</title>
		<link>http://www.meltivore.com/2009/out-of-band-windows-update/</link>
		<comments>http://www.meltivore.com/2009/out-of-band-windows-update/#comments</comments>
		<pubDate>Thu, 30 Jul 2009 01:22:58 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=350</guid>
		<description><![CDATA[As you may or may not know, Microsoft releases patches every second Tuesday of the month so that businesses can plan on having a regular update schedule. This week Microsoft released two critical patches one for Internet Explorer and the other to fix code generated by Visual Studio. Since this is outside of their normal release cycle, [...]]]></description>
			<content:encoded><![CDATA[<p>As you may or may not know, Microsoft releases patches every second Tuesday of the month so that businesses can plan on having a regular update schedule.</p>
<p>This week Microsoft released two critical patches one for <a title="New IE Patch" href="http://www.microsoft.com/technet/security/advisory/973882.mspx" target="_blank">Internet Explorer</a> and the other to fix code generated by <a title="Visual Studio" href="http://msdn.microsoft.com/en-us/vstudio/default.aspx" target="_blank">Visual Studio</a>. Since this is outside of their normal release cycle, it&#8217;s definitely time to patch your PC.</p>
<p>And while you are at it, surf on over to see if you&#8217;re running the latest <a title="Get the Latest Java Update" href="http://www.java.com/en/" target="_blank">Java</a> and <a title="Get Flash and Acrobat Updates" href="http://www.adobe.com/" target="_blank">Adobe</a> software. As Windows continues to make progress on the security front, hackers have been adapting by using vulnerabilities in Java, Acrobat and Flash; and they also use many others, like <a title="Update QuickTime" href="http://www.apple.com/quicktime/" target="_blank">QuickTime</a>, so it goes a long way to check that software you use is the latest release.</p>
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		<title>Gmail Unleashed</title>
		<link>http://www.meltivore.com/2009/gmail-unleashed/</link>
		<comments>http://www.meltivore.com/2009/gmail-unleashed/#comments</comments>
		<pubDate>Wed, 08 Jul 2009 20:50:39 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Utilities]]></category>
		<category><![CDATA[Websites]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=336</guid>
		<description><![CDATA[Great googly moogly! After five years Gmail (and Apps) is no longer in beta. And instead of yelling it from the rooftops (since many businesses won&#8217;t rely on beta products) they are just mumbling it quietly. I guess Google doesn&#8217;t need the business since they are pretty much just printing money at this point.]]></description>
			<content:encoded><![CDATA[<p><a title="I just like the ad..." href="http://www.youtube.com/watch?v=hSAXLayoMKI" target="_blank">Great googly moogly!</a> After five years Gmail (and Apps) is no longer in beta. And instead of yelling it from the rooftops (since many businesses won&#8217;t rely on beta products) they are just <a title="Gmail and Apps out of Beta" href="http://gmailblog.blogspot.com/2009/07/gmail-leaves-beta-launches-back-to-beta.html" target="_blank">mumbling it quietly</a>.</p>
<p>I guess Google doesn&#8217;t need the business since they are pretty much just <a title="Google's Earnings" href="http://data.cnbc.com/quotes/GOOG/tab/5" target="_blank">printing money</a> at this point.</p>
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		<item>
		<title>Your Own Blog as a Resource</title>
		<link>http://www.meltivore.com/2009/your-own-blog-as-a-resource/</link>
		<comments>http://www.meltivore.com/2009/your-own-blog-as-a-resource/#comments</comments>
		<pubDate>Fri, 03 Jul 2009 22:44:46 +0000</pubDate>
		<dc:creator>Tom Thrush</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Troubleshooting]]></category>

		<guid isPermaLink="false">http://www.meltivore.com/?p=325</guid>
		<description><![CDATA[I thought I&#8217;d share the irony: for the second time this week I&#8217;ve used my own blog as a resource. Once for Exchange 2007 logging and then today to find the wireless key viewer link. At least someone finds it useful ;-)]]></description>
			<content:encoded><![CDATA[<p>I thought I&#8217;d share the irony: for the second time this week I&#8217;ve used my own blog as a resource. Once for <a title="Exchange 2007 Logging Post" href="http://www.meltivore.com/2009/exchange-2007-logging-part-deux/" target="_blank">Exchange 2007 logging</a> and then today to find the <a title="Wireless Key Recovery Post" href="http://www.meltivore.com/2009/three-free-utilities/" target="_blank">wireless key viewer</a> link.</p>
<p>At least someone finds it useful ;-)</p>
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